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ENABLING GROWTH AND SUSTAINABILITY THROUGH PRODUCT STRATEGY

Leading Energy Management company

Energy and ResourcesCustomer, Brand & ExperienceOperational Excellence & Process DesignChange Leadership & Organizational Alignment

The Situation

This client is a leader in energy intelligence and demand response, aimed to double its business but lacked a clear roadmap connecting product strategy, brand positioning, and organizational alignment. The company needed to evolve from being service-led to product-led, with a scalable foundation for growth

Outcome

“We were growing opportunistically—service-led, sales-driven, and spread across too many priorities. What we achieved is strategic clarity: a shared purpose, defined markets, clearer product ownership, and a repeatable framework for scaling growth with discipline.”

Approach

Why

Defining the purpose—“to enable a clean and sustainable energy future… we make sustainable attainable”—became the foundation for change. The goal was to transition from ad hoc, sales-driven delivery to a product-led approach that drives predictable growth and customer value.

How

By defining a clear Product Management framework, roles, and roadmap to integrate strategy, people, process, and technology.

What

- Delivered a phased engagement that aligned leadership, clarified the "Choice Cascade," defined the product management process and RACI, and developed a customer-validated roadmap for Energy Management Solutions

3 Things That Worked

  • Early alignment on the purpose and brand (“We make sustainable attainable”)
  • Collaborative, phased discovery and design process
  • Clear framework integrating product, marketing, and technology

3 Things We'd Do Differently

  • Engage customers earlier in the product definition phase
  • Simplify initial MVP scope before scaling
  • Establish clearer ownership of product and brand narratives sooner

Engagement Lead

Adrian Borys

Adrian Borys

Jerem.AI